FAQ’s
Are your products authentic?
Yes. All disposable vapes sold on Geek Bar Prices are 100% authentic and sourced from trusted and authorized suppliers.
Do I need to be 21 or older to order?
Yes. You must be 21 years of age or older to purchase from our website. All orders are subject to age verification in accordance with U.S. law.
Where do you ship?
We ship only within the United States and only to states where disposable vape products are legal.
How long does order processing take?
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.
How long does shipping take?
Standard shipping usually takes 3–7 business days, depending on your location and the shipping carrier.
Can I cancel or change my order?
Orders can only be canceled or changed before processing begins. Once an order has been processed or shipped, it cannot be modified or canceled.
Do you accept returns or offer refunds?
Due to the nature of disposable vape products, all sales are final. Refunds or replacements are considered only for damaged, defective, or incorrect items reported within 48 hours of delivery.
What should I do if my order arrives damaged or defective?
Please contact us within 48 hours of delivery and provide:
- Your order number
- Clear photos or videos of the issue
Our support team will assist you with a resolution.
What payment methods do you accept?
We accept major secure payment methods available at checkout. All payments are processed through trusted third-party payment providers.
Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24 hours to appear.
What if my package shows “delivered” but I didn’t receive it?
Please check with household members or neighbors first. If the issue persists, contact the shipping carrier. Geek Bar Prices is not responsible for packages marked as delivered by the carrier.
Do your products contain nicotine?
Yes. Many of our products contain nicotine, which is an addictive chemical. Product details, including nicotine strength, are clearly listed on each product page.
Are these products safe?
Our products are intended for adult use only. We do not provide medical advice. If you have health concerns, consult a healthcare professional before use.
How can I contact customer support?
You can reach us through:
Website: geekbarprices.com
Email: support@geekbarprices.com
Our support team will respond as soon as possible during business hours.