Refund & Returns

At Geek Bar Prices, we value our customers and stand behind the quality of our vaping products and related accessories. Our goal is to ensure you receive your order in excellent condition and enjoy a smooth and reliable shopping experience.

Due to the nature of vaping products and for hygiene and safety reasons, certain return and refund limitations apply.

Return & Refund Eligibility

We accept refund or replacement requests only under the following conditions:

You received the wrong product or flavor
The product arrived damaged or defective upon arrival
Your package was lost during shipping or not delivered

All claims must be submitted within 48 hours of delivery.

To qualify for a refund or replacement, please provide:

Your order number
Clear photo or video showing the issue (for damaged or defective products)
A brief description of the problem

Please send this information to:
📧 support@geekbarprices.com

Our support team will review your request as quickly as possible.

Non-Returnable Products

For safety, hygiene, and product integrity reasons, we do not accept returns or exchanges for:

Opened or used vaping products
Products damaged due to misuse, improper storage, or user handling
Items returned without prior approval from our support team

Refund Process

If your refund is approved:

Refunds will be issued to the original payment method within 5–10 business days
Shipping charges are non-refundable
If your order included free shipping, the original shipping cost may be deducted from your refund

Replacement Policy

If your product arrives defective or non-functional, we may offer a replacement instead of a refund, depending on product availability.

If the exact product is unavailable, we may provide a store credit or an alternative replacement.

Order Cancellations

Orders may only be canceled before shipment. Once an order has been processed or shipped, it cannot be modified or canceled.

Lost or Missing Packages

If your order is marked as delivered but you did not receive it:

Please contact the shipping carrier to check with your local delivery service or post office.
If the issue is not resolved, contact our support team and we will assist you with further investigation.

Last Updated:

February – 08 – 2026

Contact Us

If you have questions regarding this Refunds & Returns Policy, please contact:

Geek Bar Prices Support Team

📧 Email: support@geekbarprices.com
📞 Phone: +1 (660) 924-6212
🕒 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)